How to Upload/Transfer a File in/from FTP using “WinSCP” app – Salesforce Marketing Cloud

To Download WinSCP for FTP:
  1. Navigate to
  2. Click on Installation package
  3. Once the file Download is complete. Open the file and Click Run > Accept > Next > Next > Install > Finish
  4. Once WinSCP app opens up: Select File Protocol as “FTP”
  5. Enter the following Credentials.
Host: You can get this from the FTP Account Setup
Username: “Enter Your Username”
Password: **************
Port: You may have this from your FTP Account Setup location

6. Click Login > Any Pop-ups > Click Yes/ok

Transfer a File from Local to Remote/ Remote to Local
  1. On the left side is your Local PC Site and the right side is your FTP Remote Site
  2. So you will find the file in your Local PC site in the folder, where you can view the folders from the top
  3. On the right hand side, select the folder in which you are trying to upload (Import, Export, Triggered).
  4. In this you will select “Import” folder.
  5. Now on the your Local site > Navigate to the folder in which the actual file exist > Select the file > Left click on it > Click Upload.
  6. The file will be uploaded depending upon the file size automatically.

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Vrajesh Patel
By Vrajesh Patel