Salesforce CPQ & Q2C (Steelbrick)
Configure products and pricing, maximize cross-sells and up-sells, and deliver quotes quickly
Easily process orders, invoices and payments, and recognize revenue promptly
Gain immediate visibility and insights from every part of the sales process on any device
Allows users to search, filter, sort and select items to be added to quote
Salesforce CPQ fulfills this need by enabling B2B sellers to offer unique combinations of products and services that deliver exactly what their buyers need. CPQ software enables the sales person to easily and accurately create a quote with a custom configuration for each customer, as needed. Rarely does one size fit all.
Salesforce CPQ helps manage pricing for all your products and services. It enables your sales team to create quotes with consistent pricing, including available discounts, quickly and accurately. Advanced pricing rules can be set to handle volume discounts, percent-of-total subscriptions, prenegotiated contact pricing and channel and partner pricing.
With Salesforce CPQ, a sales rep quickly generates a quote, sends it via email, and can even include an e-signature to close the deal in just a few clicks. The software eliminates errors by automatically pulling in product data, calculating pricing, and accurately displaying product configurations. CPQ software can also generate a quote document that matches your company's branding guidelines, makes a polished and professional impression, and can help you seal the deal.
Command Center helps showcase a brand's social presence and provides live details about what is happening regarding the brand on social media. Use Command Center on large displays if you need to monitor and display high-level social performance information.
Based on answering questions about customers the configurator automatically selects the best fit products.
Rules ensure that users select only compatible options and that all required items are included.
Pricing is displayed during configuration process so that users can quickly see how configuration changes impact the price.
Ability to support multiple pricing models for one-time, recurring, and other items.
Ability to manage discounts at quote and line level; ability manage discounts based on volume and customer agreements.
Ensure that users automatically include the right terms based on items being quoted.
Generate professional proposals with desired branding, product descriptions, pricing, terms, and visuals in desired format (pdf, xls, word)
Easily generate desired reports and dashboard on configurations, pricing, and quoting
| Role | Responsibility |
|---|---|
| Project Manager | Manages expectations Manages scope, resources, timeline, budget, etc. |
| Solution Architect | Provides design consultation Outlines the detailed technical approach. |
| Implementation Consultant | Implements the technical desig, responsible for building and unit testing, responsible for overall Quality, etc. |
| Customer Success Manager | Introduces client to project team. Provides account level oversight. Re-introduced at project completion to transition. Support |
Having a person look over sales quotes to ensure accuracy for product configuration may work for the short term, but it's not really a long-term solution. It just doesn't scale. What happens when that person goes on vacation or gets sick? Will configuration approvals just stop? Can a temp be trained to take over? Not likely! Having a dedicated reviewer is not a long-term solution, especially since CPQ software can automate the process and improve accuracy and speed.
Whether it has to do with incorrect pricing or incorrect configuration, sending out inaccurate quotes to prospects and customers is unacceptable. You are just starting a relationship with this new customer, and you don't want to start with embarrassing mistakes. These mistakes are not only avoidable, but can hit you in the bottom line.
If you are using Word or Excel (or similar legacy software products) to configure products and create price quotes, it's time to move on. By using these outdated tools to create quotes, you risk errors, waste time and produce non-standard sales documents.
Sales teams are increasingly mobile and tend to do a lot of work from hotels, airplanes, coffee shops, taxis, waiting rooms, and wherever else they can find the time. They need the ability to generate accurate quotes and proposals anytime, anywhere, on any device. With a mobile CPQ app, sales teams can be more productive, more competitive and close more deals from their phones and tablets.
Technology can help you run your business more efficiently and with greater accuracy. If your business is like most, you are already doing things faster, better and smarter than ever before. With CPQ software, you can apply this "smarter, better, faster” approach to the creation of sales quotes and proposals.
