Source Group formats for popular Sources in Social Studio

Source Groups

Source Groups, also known as source filters in Radian6 Analysis Dashboard, enable tracking and managing of social listening sources that are important to your company.

Source Groups are used in Social Studio to define a set of sources that you would like your topic profile to look at. The sources can be social assets, such as a Twitter handle or a Facebook page, or can be websites, such as blogs or forums. Source Groups are used for broad listening and the following:

• Pulling in all content from relevant sites, regardless of the keywords the posts contain.
  Common use case: Companies wanting to pull in all content from their owned channels.
• Pulling in keyword matched content from a specific set of sources.
  Common use case: Use for influencers where you can identify a list of people you deem to be influential, add them to a source group, and then match their posts against the keywords that are relevant to your brand.
• Excluding all content from particular sites.
  Common use case: Exclude spam or unwanted content.

You can add multiple sources to a source group.

If the entered name is invalid, the entry field is outlined in red and a red triangle appears. Enter a valid source.

Source groups can be Public or Private but cannot be shared to another workspace.

For Following sources/handles you can add source groups:

• Twitter
• Facebook
• YouTube
• Forums
• Blogs, News, and Aggregators
• Pinterest
• Sina Weibo
• Tencent Weibo

Note: Instagram and LinkedIn cannot be added as Source Groups.

Twitter

URL Format to be used:

• http://twitter.com/statuses/user_timeline/<username>.rss  OR
• http://twitter.com/statuses/user_timeline/<username>.atom

Example:

If Twitter account URL: https://twitter.com/myprofile,

The Source Filter URL would be: http://twitter.com/statuses/user_timeline/myprofile.atom

Facebook

URL Format to be used:

• Preferred Format:  http://www.facebook.com/pages/<PageName>/<PageID>
• Alternate Format 1:  https://www.facebook.com/<PageName>-<PageID>
• Alternate Format 2:  https://www.facebook.com/feeds/page.php?format=atom10&id=<PageID>

Example: 

For the Marketing Cloud Facebook Page,

Page URL: https://www.facebook.com/MarketingCloud/
Page Name: Marketing Cloud
Page ID: 40373497138

• Acceptable format 1:  https://www.facebook.com/pages/MarketingCloud/40373497138
• Acceptable format 2:  http://www.facebook.com/feeds/page.php?format=atom10&id=40373497138
• Acceptable format 3:  https://www.facebook.com/MarketingCloud-40373497138

Find your Profile ID or Page ID using the Explorer Graph or FindMyFBID.com. To find the ID using the Explorer Graph:

1. Click Get Access Token.
2. Leave all boxes unchecked and click Get Access Token.
3. Under “Graph API,” select GET.
4. Enter [pagename]?fields=id,name

Note: Use the page name or Facebook username as it appears at the end of the Facebook URL. For example: https://www.facebook.com/MarketingCloud enter marketingcloud?fields=id,name

5. Click Submit.

The Page ID is listed in the response. For [pagename]?fields=id,name the ID is 40373497138 as indicated in the response:
{ “id”: “40373497138”, “name”: “Salesforce Marketing Cloud”}

For any owned Pages, you can also find the ID in the Page Settings:

1. Open your Facebook page.
2. Click the About tab.
3. Scroll down to the bottom of the Page Info section.
4. Next to Facebook Page ID, you can find your page ID.

YouTube

URL Format to be used:

http://gdata.youtube.com/feeds/base/users/authorid/uploads

where ‘authorid’ is the ID (long character string) of the YouTube profile.

Example: 

YouTube Page URL: http://www.youtube.com/user/marketingcloudvideo

The Source Filter URL would be: http://gdata.youtube.com/feeds/base/users/UCJTUa_frgMCc9KN4cWc36aw/uploads

Pinterest

URL Format to be used:

http://pinterest.com/<PinterestID>/feed.rss where <PinterestID> is the individual’s Pinterest ID

Sina Weibo

URL Format to be used:

http://weibo.com/2570336162 where ‘2570336162’ is the author’s unique id available from weibo.com

Tencent Weibo

URL Format to be used:

http://t.qq.com/frankfenn where ‘frankfenn’ is the author’s unique id available from qq.com