Browse Month: November 2016

Journey Doesnt Gets Copied in Marketing Cloud (ExactTarget)

Faced a strange issue with copying/cloning Journey Builder in Marketing Cloud. When trying to copy an existing Journey into a new one, it shows “Success” message but the Journey doesnt actually gets created. I tried to refresh & relogin several times but still wasnt appearing.

copy marketing cloud journey

 

 

Solution:

Journey Name & Description doesnt allow special characters. Since I had “&” sign there in description, it didnt work although I wish Marketing Cloud should have shown some error. Look here They do while creating a new Journey but not when we copy an existing one. Once I changed “&” to “and”, it worked.

 

 


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