Authorrajesh.chatterjee

Salesforce Wave

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Salesforce recently launched Wave, a new Business Intelligence & Analytics platform. With more than approximately 25 million users and 100,000 customers, Salesforce users are surely excited with the news about Wave, with hope and optimism that it will enhance their BI and analytics capabilities. Gartner analysts wrote shortly following the announcement of Wave that “Salesforce.com’s entry...

Entitlement Management

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Entitlements help you determine if your customers are eligible for customer support so you can create cases for them. You can set up entitlements so that users can view and create them from the Entitlements tab or from the Entitlements related lists on Accounts, Contacts, Assets, Service Contracts. A customer may be eligible for support based on a particular asset, account, or service contract...

Salesforce Data Flow

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Data Flow Explaination Campaigns:- Campaigns are marketing efforts made by any business which includes mass mailing, email campaigns, trade shows, seminars, networking events, etc. Leads:- Every contact you get from these campaigns is added to the system as a lead. A lead is basically a business card with a name, address and phone number that could potentially be interested in your product. You...

Secure Agent in Salesforce

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A “Secure Agent” in Salesforce provides secure communication between Salesforce and on-premises data in SharePoint 2010 or 2013.It is available for an additional cost in: Enterprise, Performance, Unlimited, and Developer Editions.The Secure Agent setup process requires a paid permission set license, “Files Connect for on-premises external data sources.” To view permission set licenses...

Self Service Portal in Salesforce

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Self-Service provides an online support channel for customers.It allow customers to resolve their inquiries without contacting a customer service representative.Self-Service is free and very basic, namely Cases and Solutions with an un-customizable UI.The Self-Sevice portal is divided into the following major sections: Self-Service Preparation:- Make sure your organization is ready for a Self...

Salesforce Macro

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Available in: Enterprise, Performance, Unlimited, and Developer Editions with a Service Cloud license. The super exciting feature, “Macro” allows agents to use macros, which is series of commands and actions that can be stored and automatically run whenever a task needs to be repeated. So a series of repetitive tasks can now be run automatically, including updating fields (ie. status)...

Apex Flex Queue

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Batch Apex allows us to serve large number of dataset(upto 50 million). Although it can process over millions of records with Batch Apex but it has some platform limits. There can be only five active or queued jobs. Here “Apex Flex Queue” comes into the picture. In this  Spring ’15 release salesforce introduce new feature called “FlexQueue“. FlexQueue allows us to submit batch...

Creating Custom Apex REST APIs with Force.com

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Suppose we want to expose Opportunity object through Rest Web Service. Step 1 : Create a class like below @RestResource(urlMapping=’/FieldOpportunity/*’) global with sharing class RESTOppController { @HttpGet global static List<Opportunity> getOpenOpportunities() { String OpportunityName = RestContext.request.params.get(‘OpportunityName’);...

How to Fetch records from Web Services and put it into salesforce object.

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Hi All, We can fetch  records or values from  Web Services and can save the value into our Salesforce Object.The responce we are getting it is in JSON formate.Please follow the steps below: Step 1.If you have already created the object, then make sure that all Fields are avaliable in that. Step 2.Make a Visualforce Page which will contain a button. By pressing the button, response will fetch from...

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